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  • How Do I Know if my Order has been Placed Successfully?
    You will get an automatic confirmation email at your registered email address with your order number and details. If you haven't received the same, kindly check your spam folder. Once the order has dispatched from our warehouse, you will get receive notifications via email and SMS with the dispatch details and tracking ID to follow up your shipment.
  • How Long does it Take for an Order to get Delivered?
    All our standard orders deliver within 12-17 business days, and all our After an order is dispatched, And Domestic Order can take anywhere between 1-4 business days to get delivered. The ETA may differ based on delivery location and the shipping method you've selected.
  • How Do I Return an Item?
    If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 15 day return period, you can place a return request at customer care email address. Once we receive your return, we will send you an email to confirm that we’ve received it, and our team will automatically process the amount as Store Credit House of tashmim Account. If no exception with your return is faced your request will be processed within 2-3 working days.
  • How Do I Exchange an Item?
    If your item has all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 15 day exchange period, you can place an exchange request through customer care email address. Once we receive your return item(s) and our backend team has inspected it, we will send you an email to confirm the same. Our backend team will ship your exchange upon receiving your return, and you’ll receive the tracking ID via email.
  • Do you ship Internationally?
    Yes, we ship worldwide! Shipping charge for International 4000 INR. Excluding custom charges. Custom charges are depends on your country Import policies. House of Tashmim is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • Do you Offer Customization?
    Yes we do offer customization.
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