Privacy Policy for House of Tashmim
Last Updated: September 8, 2025
1. Introduction
Welcome to House of Tashmim (“we,” “us,” “our,” or “House of Tashmim”). We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, houseoftashmim.com (the “Site”), or purchase our products.
By accessing our Site and using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
2. Information We Collect
We collect information to provide and improve our services, process your orders, and communicate with you. We collect this information in a few different ways:
A. Information You Provide to Us Directly:
- Contact Information: Your name, email address, and phone number.
- Shipping Information: Your shipping address and billing address.
- Payment Information: When you make a purchase, your payment card details are collected and processed by our secure third-party payment processor. We do not store your full credit or debit card information on our servers.
- Account Information: If you create an account, we collect your username, password, and order history.
- Communications: When you contact our customer support, subscribe to our newsletter, or communicate with us in any other way, we collect the information you provide in those communications.
B. Information We Collect Automatically:
- Device and Usage Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, and referring URLs. We also collect data about your interactions with our Site, such as the pages you view, the products you browse, and the time you spend on our Site.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity, enhance your shopping experience (like keeping items in your cart), and analyze site traffic.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Fulfill Your Orders: To process your payments, ship your T-shirts, Sweatshirts & Hoodies, handle returns, and manage your account.
- To Communicate With You: To send you order confirmations, shipping updates, respond to your inquiries, and provide customer support.
- For Marketing and Promotions: To send you newsletters, special offers, and information about new products that may interest you. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email.
- To Improve Our Services: To analyze how our customers use the Site, improve our product offerings, and enhance the user experience.
- For Security and Fraud Prevention: To protect our Site, our customers, and our business from fraudulent activity.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, such as:
- Payment Processors: To securely process your payments (e.g., Stripe, Razorpay, PayPal).
- Shipping & Logistics Partners: To ship your orders to you (e.g., Delhivery, Shiprocket, Blue Dart).
- Marketing & Analytics Platforms: To help us understand our customers and manage our marketing efforts (e.g., Google Analytics, Mailchimp).
- Website Hosting and E-commerce Platforms: To power our online store (e.g., Shopify, WooCommerce).
We will also share your information if required to do so by law, such as in response to a court order or other legal process.
5. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. We use Secure Sockets Layer (SSL) technology to encrypt sensitive information during transmission.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax or accounting purposes).
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can unsubscribe from our marketing emails at any time by following the instructions in the email.
To exercise these rights, please contact us using the information provided below.
8. Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
9. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at:
House of Tashmim
Email: thehouseoftasnim@gmail.com
Website Contact Form: Contact Us
Address: Andheri East, Mumbai, Maharashtra, India